Rogers is on the lookout for a sort of outgoing, customer-minded Sales Associate to pop into its retail team in Concord. The job fits best if you like meeting people, picking up what they actually need, and then delivering kind of tailored technology solutions, not just “sell and go”.
So the Sales Associate part is mostly about customer support and sales growth, yeah, plus recommending the right products, helping with customer retention, and representing both the Rogers and Fido brands.
Employer Details
Company Name: Rogers Communications
Location: Concord, ON
Salary: $39,246 per year
Job Type: Part-time, Regular Position
Start Date: As soon as possible
Benefits:
Up to 50% employee discounts on Rogers and Fido services, comprehensive health benefits, parental leave top-up, mental health coverage, EFAP, RRSP, TFSA, pension plans, company-matched share purchase options, and diversity-focused employee resource groups.
Job Description
- You’d be improving the in-store experience by listening for customer needs and suggesting the most suitable Rogers and Fido products and services.
- There is also the whole sales targets thing, plus talking with customers through outreach programs, promoting the brands at retail stores,and showing up at community events too, where it’s a bit more lively.
Responsibilities
- Deliver really great customer service, and create personal, practical tech solutions.
- Suggest wireless, internet, TV, home phone, and Mastercard options.
- Spot sales possibilities early and hit your assigned sales targets.
- Read what customers may need next, then do customer-centered upselling.
- Talk and engage using inbound and outbound calls, also text outreach, when needed.
- Bring in new customers,and help with overall retention.
- Represent Rogers and Fido in-store plus at nearby community events.
- Keep strong relationships with customers, in a way that feels steady and real.
Requirements
- Strong customer support and communication skill, basically.
- Good at creating rapport, with both clients and coworkers.
- Experience in helping reach sales targets, and delivering positive customer results too.
- Solid product know-how,and customer oriented selling know how.
- Can do upselling of products and services effectively, not awkwardly either.
- Able to adapt in a fast paced environment without getting derailed.
- Ready for evenings, weekends and statutory holidays,no surprises there.
How to Apply?
We hope you read the information about the position of Sales Associate. Click the link given below and apply for the position as soon as possible.