Tesla is hiring a Service Manager, to somehow lead its service ops in Saint-Bruno Quebec. This role is mostly about delivering exceptional client experiences, running the day to day service operations, and helping team members grow into their full potential.
The right candidate will lead teams , improve the service-center performance, keep up with business targets and also push safety, efficiency , quality, and customer satisfaction in a quick moving environment.
Employer Details
Company Name: Tesla
Location: Saint-Bruno, Quebec
Salary: $96,000–$144,000/year
Job Type: Full-time
Start Date: As soon as possible
Benefits:
Company-paid health, dental, vision, life and disability insurance, RRSP with employer matching, Employee Stock Purchase Plans, Employee Assistance Program, parental success programs, sick and vacation time, paid holidays, Tesla Babies program, Tesla products, fitness discounts, and other perks.
Job Description
- The Service Manager will act like a front line leader of Tesla’s service operations.
- This role will be responsible for customer satisfaction, team output, daily operations, and business results.
- This position asks for solid leadership, analytical thinking, and decent problem solving.
- This role must have the ability to manage people in a tech heavy setting.
Responsibilities
- Beat customer expectations and improve the overall service experience
- Watch service trends, and create better standards + processes
- Lead, mentor, develop service center team members
- Give regular feedback and coaching to employees
- Strengthen service-center safety, efficiency , quality, and technical performance
- Track business metrics and run daily operations
- Hit productivity goals, quality benchmarks, cost targets, and revenue margin targets
- Handle multiple priorities, even when it gets stressful fast
Requirements
- Bachelor’s degree or equivalent professional experience
- Experience leading teams with different roles and responsibilities
- Strong background managing field teams , technical repair groups, or manufacturing teams
- Strong leadership from a customer facing perspective
- Experience executing complex workflows using Lean or similar techniques
How to Apply?
All those candidates who want to make their career bright, they can apply for this role. Click the given link and apply fast.